Cookie Policy
Last updated: April 22, 2025
This Cookie Policy explains how Sparknewlife ("we", "us", or "our") uses cookies and similar tracking technologies when you visit or interact with our platform at sparknewlife.space. By continuing to use our platform, you acknowledge the use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files that are placed on your device — computer, tablet, or mobile — when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to site owners about how their platform is being used.
Cookies can be "session cookies", which expire when you close your browser, or "persistent cookies", which remain on your device for a set period or until you delete them manually.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
- To ensure the platform operates correctly and securely
- To remember your login status and session preferences
- To track your progress through courses and learning modules
- To understand how learners navigate and interact with our content
- To improve the performance and usability of our platform
- To deliver relevant content and personalised learning experiences
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the platform to function. They enable core features such as authentication, security, and session management. Without these cookies, services you have requested — such as accessing your course dashboard — cannot be provided. These cookies do not require your consent.
3.2 Functional Cookies
Functional cookies allow the platform to remember choices you make, such as your preferred language, display settings, or the point at which you paused a lesson. These enhance your experience by providing more personalised features.
3.3 Analytics and Performance Cookies
These cookies collect information about how visitors use our platform — for example, which pages are visited most frequently and whether any error messages were encountered. All information collected is aggregated and anonymous. We use this data to improve how our platform works.
3.4 Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These may include video hosting providers, payment processors, analytics platforms, and customer support tools. We do not control these third-party cookies and recommend reviewing the privacy and cookie policies of those providers directly.
4. Cookie Details
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Strictly Necessary | Maintains your authenticated session | Session |
| csrf_token | Strictly Necessary | Protects against cross-site request forgery | Session |
| user_prefs | Functional | Stores your language and display preferences | 12 months |
| course_progress | Functional | Remembers your position within a lesson | 6 months |
| _analytics | Analytics | Tracks anonymised usage patterns across the platform | 13 months |
| _perf | Analytics | Monitors page load and performance metrics | 30 days |
5. Managing and Controlling Cookies
You have the right to decide whether to accept or decline cookies, with the exception of strictly necessary cookies which are required for the platform to operate.
You can manage your cookie preferences through our cookie consent interface, which is presented when you first visit the platform. You may update your preferences at any time by accessing the cookie settings option available in the platform footer.
In addition, most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please be aware that restricting or deleting cookies may affect the functionality of our platform. Some features, including course progress tracking and personalised settings, may not operate correctly if cookies are disabled.
For guidance on how to manage cookies in your specific browser, refer to your browser's official help documentation.
6. Similar Tracking Technologies
In addition to cookies, we may use related technologies such as web beacons, pixel tags, and local storage to collect information about your interactions with our platform. These serve similar purposes to cookies and are governed by this same policy.
7. Cookies and Children
Our platform is not directed at children under the age of 16. We do not knowingly use cookies to track or collect personal information from minors. If you believe a minor has used our platform without appropriate consent, please contact us so we can take appropriate action.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our operational practices. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.
Your continued use of the platform following any changes constitutes your acknowledgement of the updated policy.
9. Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:
- Email: support@sparknewlife.space
- Phone: +61 2 9399 6722
- Post: Sparknewlife, 17/30 Hibberson St, Gungahlin ACT 2912, Australia